Contact Us

Member Services

Phone
(512) 467-8080
(800) 252-8311

Fax
General Fax: (512) 421-7450
Auto Loan Fax: (512) 421-7455

Hours
Monday – Friday: 8 AM – 5:30 PM
Saturday: 10 AM – 2 PM


Online
Account questions: Use your Online Banking eMailBox
Lobby appointments
Other questions
Feedback and suggestions

Routing Number

Our routing number is 314977405.

Other Contacts

  • Auto Lending Specialists
    (512) 498-CARS (2277)
    Fax: (512) 421-7455

  • Business Lending
    (512) 421-7310

  • Collections
    (512) 498-2275
    (800) 768-2195

  • Fraud and Lost or Stolen Card Notification
    Austin: (512) 467-8080
    US Toll-free: (800) 252-8311
    TTY: (512) 421-7477

    Send your Visa credit card payment to:
    VISA PO BOX 9389
    Austin, TX 78766-9389

  • UFCU Insurance Services®
    (800) 223-4197
    (512) 421-8100

    Hours
    Monday – Friday: 8:30 AM – 5:30 PM Saturday: 10 AM – 2 PM

  • University Federal Credit Union
    PO Box 9350
    Austin, TX 78766-9350

    If you need a physical address to overnight payments, documents, etc., please use the following:

    UFCU Plaza
    8303 N MoPac Expy A105
    Austin, TX 78759

  • UFCU Mortgage Services
    (800) 476-8409
    (512) 997-HOME (4663)
    Fax: (512) 421-7455
    Mortgage Payoff Fax: (512) 977-7886

    Mortgage Midwest Loan Services
    7 AM – 7 PM
    (866) 610-8328
    (Select 1 for Borrower or Client Partner, then select 0 for a representative.)
    Espanol: (833) 635-0079

  • Retirement Planning Center
    (512) 997-2367